Terms and Conditions

All orders placed with Unlisted Performance (phone, fax, social media, verbal, or e-mail), either directly or through another account, constitute the acknowledgment and acceptance of all of the conditions listed below:

Delivery and Backorders

Unlisted Performance tries to maintain a good stocking level in order to prevent backorders. However, in case a backorder is necessary, Unlisted Performance will ship the order as soon as the parts become available. Backorders must be canceled within five days from when the order is placed, or before when the parts become available. Otherwise, the parts will automatically be manufactured and supplied to the buyer. Unlisted Performance tries to supply regular, in-stock items within an estimated 15 business days. Please allow 5-10 working days for in-stock items to arrive. All delivery dates are approximate. The buyer is fully responsible for all delivery charges, unless otherwise negotiated with Unlisted Performance. Deliveries to outside local delivery zone will incur additional cost. Non stocked items have lead times 4-8 weeks and can be extended due to holidays or material shortages. Unlisted Society will always stay in communication with customers/buyers and update them on changes in estimated delivery dates.

Warranty and Disclaimer

Items sold by Unlisted Performance may not be legal for street use in all states. It is the buyer’s responsibility to comply with applicable state laws. Buyer understands that due to strict U.S. Federal and State safety crash guidelines, Unlisted Performance is not responsible or liable for any damages or possible injuries incurred upon possible accidents due to driver error, incorrect installations, bad judgment, or act of nature. All products are intended for off-highway uses, and should be used for their intended purposes only. Unlisted Performance does not take responsibility over buyer installation, modification, and unusual stress of the products. The buyer assumes all responsibilities for determining the suitability of the products. Unlisted Performance is not responsible for any damages incurred either directly or indirectly on the vehicles or operators/passengers within the vehicles.

Product/Delivery Damage

Unlisted Performance packs all products carefully to prevent damage during delivery, however, damage may still occur occasionally. Buyer must inspect the packaging and the products carefully upon receiving them, then accept the shipment and notate any damages and irregularities, such as crushed, torn, punctured, or broken parts on both the packaging and the product. Buyer must retain all cartons, packing materials, and damaged products for us to inspect. A signed receipt without any notation indemnified Unllisted Performance from any further damage claims. Discovery of damages after a clear delivery becomes the responsibility of the customer.  Please document the product and box with at least 3 photos and email within 24 hours.

Email 3 photos to unlistedperformance@gmail.com, use order number as the subject line.

Returns and Refunds

Products cannot be exchanged or returned. If the buyer decides to return any part of the ordered item, he or she must contact the contact Unlisted Performance and receive a Return Authorization within three (3) days of receiving the parts. A Return Authorization number (RA number) will be issued to the buyer by Unlisted Performance. Returned products must be received back at Unlisted Performance within 10 days of issuing the return authorization. There is no return for any parts that have been used, modified, painted, or installed. All returned products are subject to a 20% restocking fee, plus pick up charges. Original Delivery and handling fees are not refundable. All products which are approved for return are for store credit only. All products returned must be in the original shipping carton in the same condition as it was originally delivered or shipped. Only the original buyer may request a return of products. Defective items may be exchanged for the same item only. Upon receipt of returned parts, Unlisted Performance shall inspect the parts to determine their exact condition. If Unlisted Performance does not accept the goods as being defective and/or returnable, buyer must accept any incurred costs. All returns, regardless of the underlying reason, must be delivery prepaid. Any returns without RA number will be refused and returned to the buyer at his or her own expense. Delivery costs to and from the purchaser are not refundable. Buyer is advised to insure the returned goods for their full value for his or her own protection. Refunds will not be issued on returned products that are damaged after delivery.

Contingencies

All parts shall remain the property of Unlisted Performance until paid in full.  All prices and specifications are subject to change without notice.